Contact
Get in touch
Questions about your order, an enclosure, or a return? We're happy to help and usually reply within 24 hours.
Email: [email protected]
Support hours: Monday–Friday
The fastest way to reach us is by email — write to [email protected] with your order number if you have one, and we'll reply within 24 hours. This is also the right place to ask about assembly, sizing for a specific jumping spider species, or a magnetic-lid issue on arrival.
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